Customer Care Representative (100% Work From Home) Job at Remote Career, United States

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  • Remote Career
  • United States

Job Description

Customer Care Representative (100% Work From Home)

New York, New York, United States

Job Openings

About the job

Customer Service Rep / Fully Remote Anywhere in U.S./ Great Pay / Unlimited PTO / Medical?Dental?Vision Insurance available day one / 401(k) plan

Responsibilities


  • Use strong customer empathy to inspire nonprofits and build long?lasting relationships.
  • Answer questions from a wide range of nonprofits about Classy products and services.
  • Build the brand of a fast?growing start?up through professional and timely communication.
  • Solve complex customer problems FAST by collaborating across Classy teams.
  • Become an expert on a state?of?the?art SaaS solution and how nonprofits use it to fundraise.
  • Work as part of a team to deliver shared goals while also thriving autonomously.
  • Improve processes, systems and customer interactions.
  • Serve as the voice of the customers by passing along critical insights to the product team.



Compensation

Hiring Fast. Estimated Salary: $20 to $28 per hour based on qualifications.

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Job Tags

Hourly pay, Remote work,

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