Job Title
Airport Customer Service Sup-Red Coat (Delta) MSP
Date
Thursday, August 7, 2025
Entity
Unifi Aviation, LLC
State
Minnesota
City
Minneapolis
Base Pay Rate:
$ 21.29
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Essential Functions / Key Responsibilities
Supervises and coordinates daily activities of employees to ensure safe and effective operations.
Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
Communicates with manager concerning ay problems or issues.
Schedules and conducts shift meetings.
Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications
Pre-requisites:
Must be a local (in-state) resident.
Valid In-State Drivers License.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Knowledge, Skills & Abilities:
Excellent customer service skills.
Strong work ethic.
Ability to work in a team-oriented environment.
Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
Preferred Qualifications
Education:
High School diploma or GED.
Experience:
Four+ years of relevant experience.
Relevant supervisory experience.
Knowledge, Skills & Abilities:
Able to communicate information and instructions verbally and/or via radio equipment.?
Able to communicate effectively in a professional manner.?
Strong leadership qualities and ability to create a passionate and efficient workforce.?
Able to effectively resolve employee conflicts.???
Ability to apply creative solutions that have a positive impact on results.?
Working Conditions
Work Schedule:
You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
Work Environment:
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
Physical Demands/Requirements:
Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to carry heavy items up and down jet way stairs.
Supervisory Responsibilities
Supervise team of Customer Service Agents and Leads.
Legal
Unifi is an Equal Opportunity Employer.
" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
...Mechanical Assembler (Weekend Shift) Looking for a steady, hands-on role where your work actually matters? Join a team that builds high-performance industrial equipment used in essential systems across the country. If you're mechanically minded, enjoy problem-solving...
...construction estimates./ppResearch Company records on vintage gas pipe to determine replacement plans./ppWork on infrastructure mapping/GIS information to improve data./ppParticipate in organizational work meetings./ppDriving to project sites, meetings, or other work-...
...About the Job Hello, guys! We are hiring Sprinter / Cargo Van owner-operators for our company VICTORIA LOGISTICS CARRIER. We work within an independent contract agreement and offer very competitive rates. You can always negotiate the rate with our dispatchers as...
Job Description About the Role At Care Options for Kids, a pediatric home health care company providing one-on-one care in the home, we do things a little differently. There's no revolving door of patients or hospital setting chaos blinking call lights, scurrying...
...Job Summary The Mechanical Assembler is responsible for assembling mechanical, electrical, hydraulics, and pneumatic circuity to support production schedules. Duties and Responsibilities Assembles machinery, fabricated metal products, electrical equipment...