Job Description
Job Description
We are currently seeking certified, reliable, wellness coaches to join our growing platform. As a Zuporta Coach, you'll offer live chat-based support to clients in one or more of our six coaching categories. This is a remote, flexible opportunity for professionals who value meaningful connection, confidentiality, and compassionate guidance — all while earning fairly for their time..
Responsibilities
As a certified support coach on the Zuporta platform, your primary responsibility is to hold compassionate space for clients in real-time, non-clinical chat/call sessions. You’ll be expected to:
- Provide empathetic, non-judgmental support through live chat in your approved coaching category
- Use active listening, reflection, and open-ended prompts to guide client self-discovery
- Refrain from giving clinical, psychiatric, or medical advice
- Maintain clear, professional documentation of session themes (if required by platform)
- Uphold client confidentiality, consent, and privacy in line with HIPAA standards
- Recognize and appropriately respond to red flags or urgent disclosures using hotline referral and reporting protocols
- Stay within your coaching scope and category training guidelines
- Foster a culturally sensitive and trauma-informed coaching environment
- Complete onboarding, training modules, and periodic updates as required
- Set and update your availability regularly via the platform dashboard
- Represent Zuporta’s values of integrity, presence, and human-centered care in every interaction
Qualifications
To ensure quality, compassion, and professionalism across our platform, we ask that all coaches meet the following qualifications:
- Certification or Training in a recognized coaching modality (e.g., life coaching, wellness coaching, mindfulness, nurse coaching, etc.)
- – OR –
- Bachelor’s or Master’s degree in Nursing, Psychology, Social Work, or another health-related field with relevant experience in supportive or caregiving roles
- Strong written communication skills and comfort using chat/call-based technology
- A warm, grounded, and non-judgmental coaching style
- Culturally aware and trauma-informed approach to client support
- Professional liability insurance (or willingness to obtain)
- Willingness to undergo background check and identity verification
- Commitment to uphold Zuporta’s Code of Ethics , HIPAA-style confidentiality , and non-clinical coaching boundaries
- Passion for providing real-time emotional, lifestyle, or personal support
- Bonus: Experience working with teens, caregivers, or diverse communities
Job Tags
Remote work, Flexible hours,