Virtual Customer Service Representative. Advanced Home Care Full-time, Part-time, Contract Remote | Chicago, IL, United States The Opportunity You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer that encourages and supports your professional development. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Advanced Home Care we breed winners. Responsibilities Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues efficiently and effectively. Meet and exceed performance targets and KPIs set by the company. Participate in training and development programs to improve skills. Maintain accurate records of customer interactions and transactions. Engage in self-assessment to identify areas for personal growth. Collaborate with team members to enhance service delivery. Provide feedback to management on customer trends and issues. Utilize CRM tools to track customer interactions and follow-ups. Adapt to changing customer needs and company policies. Contribute to a positive team environment and culture. Experience/Qualifications Proven experience in customer service roles, preferably in a remote setting. Ability to meet and exceed performance targets and KPIs consistently. Demonstrated ability to resolve customer issues promptly and effectively. Strong communication skills across various channels such as phone, email, and chat. Eagerness to participate in ongoing training and professional development programs. Familiarity with CRM software to manage customer interactions effectively. Experience working collaboratively within a team environment to achieve goals. Adaptability to changing customer needs and company policies. Strong self-assessment skills to identify personal improvement areas. Ability to provide constructive feedback on customer trends and service issues. What's in it for you? (Salary, Commissions & Benefits) Enjoy the flexibility of working remotely from anywhere in Chicago, IL! Receive a competitive base salary that reflects your skills and contributions. #J-18808-Ljbffr TEEMA Solutions Group
A leading exhibit design firm is searching for an Exhibit Designer based in Fort Worth, Texas. In this role, you will be responsible for developing large-scale exhibits, collaborating with teams, and ensuring high-quality designs. The ideal candidate will possess a degree...
...The iconic Hotel del Coronadois looking for a Food Runner to join their Food & Beverage team! Join one of the last surviving wooden... ...What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains...
Description: SUMMARY: Santa Fe Recovery Center is seeking an experienced, strategic, and mission-driven Director of Marketing & Communications to lead all marketing, branding, public relations, community engagement, and internal communications efforts across the state....
About The Job:Hi there my name is Carol. I am searching for someone to live in my home and care for my 3 dogs, a cat and a bearded dragon when I go on vacation.Services And Training:Our home requires help with pet feeding. It is preferable if you have a drivers license...
...Commitment \n\n Make a meaningful impact every day! Were hiring Certified Nursing Assistants (CNAs) for full-time, school-based roles in Carlsbad, CA for the 20252026 school year. \n\n CNA Position Details: \n\n \n\t \n\t Start Date: ASAP \n\t\n\t \...