Hiring in 3 locations: New York, Los Angeles and Chicago
We are seeking a hands-on and tech-savvy Tech Support Analyst to support local warehouse operations by ensuring the smooth operation of internal software platforms, network infrastructure, and essential hardware systems. This role is vital for minimizing operational downtime and improving workflow efficiency across all functions of the warehouse.
The ideal candidate will be comfortable working in fast-paced environments and serving as the first line of technical support for both software and hardware issues, while also generating operational data reports to support decision-making.
Key Responsibilities:
1. Software Support
2. Data Reporting
3. Hardware & Networking Support
4. Documentation & Operations Support
Qualifications:
Required:
Preferred:
Work Environment & Schedule:
Occasional after-hours or weekend support may be required
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