Job Description
Location: Remote | Hours: 10–20 hrs/week | Compensation: $20–30/hr
Dewey Smart helps high school students navigate the college admissions process with guidance from near-peer mentors at top universities. We're a fast-growing, mission-driven company—and we’re looking for a part-time Student Success Manager to help us deliver a great experience for every student who joins.
🎯 Your Role
As a Student Success Manager, you’ll be the friendly, organized point of contact ensuring every family gets off to a smooth start and every student is matched with the right coach.
🛠️ Key Responsibilities
- Coach Matching: Pair students with the right college coach based on personality, goals, and expertise
- Onboarding: Welcome new families, set expectations, and get them set up with our platform and systems
- Post-Sales Support: Be the go-to for answering parent and student questions once they’ve signed up
✅ What We’re Looking For
- Strong communication skills—especially written
- Empathy and people-first instincts
- Organized, responsive, and comfortable juggling multiple families at once
- Experience with customer success, admissions counseling, or student services a plus
🚀 Why Join Us?
- Work directly with the founders of a fast-growing edtech startup
- Make a real difference in students’ lives
- Flexible hours and remote work
Job Tags
Part time, Remote job, Flexible hours,