Spa Front Desk Wellness Advisor Job at Feens Wellness LLC DBA City Cave Flagler Village, Fort Lauderdale, FL

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  • Feens Wellness LLC DBA City Cave Flagler Village
  • Fort Lauderdale, FL

Job Description

Job Description

Job Description

At City Cave Spa – Flagler Village , our mission is to give life back to humanity . Our Front Desk Wellness Advisors are key to both the guest journey and our practice growth — welcoming guests, uncovering their WHY , guiding them to the right solutions, and helping them stay committed to their wellness long-term.


What You’ll Do

  • Be the warm, welcoming face of City Cave — ensuring every guest feels cared for from arrival to departure.
  • Discover each guest’s WHY and connect it to the right next step in their wellness journey.
  • Educate guests on services and confidently recommend Intro Packs, Memberships, Rebookings, and Enhancements.
  • Contribute to team goals of 30%+ conversions (with 40% as the stretch goal) for packages and rebookings, including massage.
  • Invite happy guests to leave Google reviews, helping to grow City Cave’s reputation and reach.
  • Support spa presentation — maintaining a polished, guest-ready environment at all times.
  • Contribute to growth initiatives: capturing social media content, assisting with events, and collaborating with the team to deliver an exceptional experience.

What We’re Looking For

  • 1+ year guest-facing experience in spa, wellness, fitness studio, or hospitality.
  • Proven ability (or strong potential) in solution-based sales — turning guest needs into memberships, packages, and rebookings.
  • Excellent communication skills, with a natural ability to connect and build trust.
  • Reliable, professional, detail-oriented, and driven to grow with the brand.
  • Weekend and evening availability (Friday–Monday required).

Why Join City Cave Spa?

  • Competitive hourly pay + commissions for conversions.
  • Flexible scheduling (10am–3pm, 3pm–9:30pm rotations).
  • Free & discounted Float Therapy, Infrared Sauna, and Massage.
  • A supportive, high-performing team environment.
  • Be part of a brand that’s redefining what it means to be a wellness spa.

 

Job Tags

Hourly pay, Flexible hours, Weekend work, Afternoon shift,

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