Job Description

Join to apply for the Scrum Master role at Amdocs . Get AI-powered advice on this job and more exclusive features. Location: USA – Middletown, New Jersey (Customer Site) Required Travel: No Travel Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit At Amdocs, our mission is to empower our employees to ‘Live Amazing, Do Amazing’ every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. What will your job look like? You will need to be a self-starter, self-aware, organized, passionate and committed to leading the transformation working directly with developers, analysts, testers, product owners, business users and other technology areas to ensure rapid product delivery. Provide leadership and guidance to squads. Assess vulnerabilities and recommend remediation/mitigation disposition and estimate effort and dependencies for current backlog. Assess and lead the team’s organization and coach to higher levels of maturity, including team dynamics, at a pace that is sustainable & comfortable. Facilitate and schedule all Scrum ceremonies and follow up on action items. Monitor team backlog daily and ensure it accurately reflects the current state, including burn‑down chart and status, at the release and sprint levels. Facilitate impediment resolution in a timely, cost‑effective manner; stay attuned to team needs and remove impediments before they form. Support and partner with the Product Owner and Scrum team(s) in the definition, refinement, and grooming of user stories as well as release planning. Assist with internal and external communication to improve visibility of information. Provide support to the team using a servant‑leadership style whenever possible, and lead by example. Lead the execution of the Product Release Schedule. Define & maintain sprint velocity & capacity, track the sprint health and establish a stable velocity. Use retrospective techniques to coach the team on continuous improvements and self‑accountability. Participate in the Agile Community whenever possible to keep abreast of Agile/Scrum standard methodologies and new trends. Assist in the transformation of combining remote locations into cohesive teams, when necessary. Contribute in development and testing activities as needed. All you need is… At least 3 years experience in development with Telco companies. At least 2 years of experience in large and complex systems with multiple partners. Proven experience as a technical Scrum Master in Telco companies. Proven CI/CD automation experience, and infrastructure oriented. Problem‑solving and analytical skills. Experience working in Agile/SAFe mode of operation. Advantage: Agile/SAFe certification. Why You Will Love This Job Lead and mentor a development team. Be challenged with leading technical aspects of the project. Join an organization with ever‑growing opportunities for growth. Opportunity to work with the industry’s most advanced technologies. We are a dynamic, multi‑cultural organization that constantly innovates and empowers our employees to grow. Our people are passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as unlimited vacation, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce. Seniority level Mid-Senior level Employment type Full‑time Job function Engineering and Information Technology Software Development #J-18808-Ljbffr Amdocs

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