Job Description

Job Description

Job Description

Automotive Ast Service Advisor.

Serra Automotive, an owner of 55 dealerships nationwide, is seeking an Automotive Ast Service Advisor for Serra Toyota Team.

Founded in 1973, Serra Automotive is the 12th largest Dealer Group in the United States ranked by sales volume. Based in Fenton, Michigan, Serra is comprised of 55 dealerships in 7 states and represents 67 automotive franchises throughout its 23 campuses. Serra generated nearly $3.4 Billion of revenue in 2022.

Candidate must have a great attitude, be able to multitask during busy times and willing to be a part of a successful team.

Are you passionate about cars and enjoy providing excellent customer service? Serra Toyota in Milwaukee, WI is currently looking for an Ast Service Advisors to join our team.

• Communicate with customers to determine their automotive service needs
• Provide detailed information about available services
• Create and manage service orders
• Coordinate with the service technicians to ensure timely completion of work
• Update customers on the status of their vehicles
• Resolve any customer issues or concerns regarding service
• collecting payment and retrieving vehicle for customer (active delivery) 

• Prior experience in automotive service advising or a related field
• Strong communication and customer service skills
• Knowledge of automotive systems and basic vehicle maintenance
• Ability to multitask and work in a fast-paced environment
• Attention to detail and excellent organizational skills
• Nights and weekends. Close during the week at 8:00pm. (part time) 

• Competitive compensation
• Career advancement opportunities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Join our team and be a part of a successful and customer-oriented environment!

Ability to Commute:

• Milwaukee WI 53221 (Required)

Work Location: In person

To learn more about Serra Automotive, visit serrausa.com 

Please note: unfortunately, due to the large number of applicants we expect to receive for this posting, we will not respond to every person submitting a resume. We will select potential candidates and conduct virtual and in-person interviews based on the qualifications of interested applicants. If we do not call you or make contact with you through email, it means we have not selected you to participate in the interview process. We appreciate your understanding. 

Note to recruiters: at this time Serra is not willing to pay any fees to recruiters who represent candidates that may have an interest in this position. If that should change in the future we will reach out. Thank you for your understanding. 

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