Office Manager Job at NorthShire Inc., Nashua, NH

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  • NorthShire Inc.
  • Nashua, NH

Job Description

Job Description

Job Description

Office Manager - NorthShire Inc.

Benefits/Perks

  • Flexible hybrid work-from-home schedule

  • Competitive compensation

  • Career advancement opportunities

  • Paid time off

  • 401k match

  • Mileage reimbursement for work-related trips (excluding office commutes)

  • Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)

Job Summary

NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.

Responsibilities

  • Manage calendars for appointments, meetings, and field operations

  • Optimize office processes and implement efficient systems using Jobber and QuickBooks

  • Pay and record invoices, ensuring accurate general office budget maintenance

  • Negotiate contracts and pricing with vendors and service providers

  • Collaborate with ADP for payroll, hiring, benefits, and tax form management

  • Utilize Jobber to:

    • Apply customer tags and fill custom fields for comprehensive data management

    • Enroll regular mowing customers in autopay for steady cash flow

    • Explore AI Receptionist for after-hours call handling
  • Answer phones and communicate effectively with clients and team members

  • Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement

Qualifications

  • High school diploma/GED required; some college preferred

  • Proven experience as an Office Manager, preferably in a home-service-based company

  • High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus

  • General understanding of landscape maintenance, landscape construction, and commercial snow plowing

  • Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent

  • Excellent time management, problem-solving, and attention to detail

  • Strong verbal and written communication skills

  • Ability to work independently from a home office with:

    • Personal cell phone

    • Dedicated home office/workspace

    • Dependable transportation for occasional office/shop visits

  • Comfortable with a wide variety of tasks and applications

  • Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus

Work Environment

  • Hybrid role with significant work-from-home flexibility

  • Occasional travel to office/shop locations as needed

  • Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement

Job Tags

Full time, Casual work, Work at office, Home office, Flexible hours,

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