Job Description
Are you passionate about making a difference in the lives of others? As a full-time Client Services Associate at Horizons, A Family Service Alliance in Coralville, IA, you will have the opportunity to directly impact individuals and families in need. Working onsite, you will provide support to homebound seniors who receive meals as well as provide guidance to those who have questions about our program. Join our team and be part of a dedicated group of professionals who are committed to upholding our core values of empathy, integrity, and compassion.
You will be offered great benefits such as Health, Vision, Dental, Life/LTD, Flex, 401(k), Paid Time Off, 11.5 Paid Holidays, and access to our Employee Assistance Program. If you thrive in a customer-focused environment, this exciting opportunity with a pay range of $15-$16 per hour is perfect for you. Apply now and help us create positive change in our community!
Let us introduce ourselvesFor 60 years Horizons, A Family Service Alliance has been dedicated to providing opportunities to improve the lives of individuals and families. Horizons provides a variety of human services across Eastern Iowa including: Transportation, Financial Wellness Center, and Meals on Wheels Programs.
What it's like to be a Client Services AssociateAs a Client Services Associate at Horizons, A Family Service Alliance, you will play a crucial role in managing the intake process for Meals on Wheels clients. Your responsibilities will include assessing eligibility, tailoring services to meet individual client needs, and providing essential support to your team members. If you are a problem solver with a passion for making a difference, we invite you to join us in this rewarding opportunity.
Requirements for this Client Services Associate jobTo excel as a Client Services Associate at Horizons, A Family Service Alliance, you must possess a range of essential skills. Strong customer service skills are paramount, as you will be liaising with clients and providing them with the support they need. Proficiency in data entry and reporting will be key to maintaining accurate records and tracking client information effectively. A friendly and approachable demeanor is crucial in creating a welcoming environment for individuals seeking assistance. Additionally, being organized and detail-oriented will enable you to manage client intakes efficiently and ensure that each individual receives the appropriate level of care and support.
Make your moveIf you think this job aligns with your qualifications, apply now. Good luck!
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