Job Description

HR Onboarding Specialist

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

The HR Onboarding Specialist plays a key role in ensuring a seamless and compliant onboarding experience for new hires within our home infusion and pharmacy operations. This role is responsible for coordinating pre-employment activities, ensuring regulatory and licensure compliance, facilitating orientation, and serving as the primary point of contact for new employees during their transition into the organization. The HR Onboarding Specialist partners closely with HR, Talent Acquisition, Nursing Leadership, Pharmacy Operations, and Compliance to ensure that each new hire is fully prepared to perform safely and effectively in a patient-care environment.

Salary Range: $60,000 - $65,000/yr (DOE)

Schedule: (On-Site) Monday Friday, 8:30am 5:00pm

Location: 5340 Legacy Dr. Plano, TX

Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary:

• Coordinates all aspects of the onboarding process for new hires, including offer acceptance, background checks, drug screens, credentialing, and licensure validation (e.g., nursing, pharmacy, or technician licenses).
• Partners with Recruiting, HR, and Department Leaders to ensure timely and accurate completion of all pre-employment requirements.
• Manages communication with new hires from acceptance through the first 90 days, providing guidance, resources, and updates to ensure a positive onboarding experience.
• Ensures compliance with federal, state, and accreditation requirements (URAC, ACHC, OSHA, CDC) related to employee health, background screening, and training documentation.
• Tracks and maintains onboarding metrics such as time-to-start, compliance completion, and orientation satisfaction.
• Schedules and facilitates new hire orientation sessions (virtual and in-person), including HR policy reviews, benefits overviews, and compliance training introductions.
• Works cross-functionally with IT, Payroll, Facilities, and Department Leaders to ensure system access, equipment setup, and workspace readiness.
• Maintains accurate onboarding records in the HRIS (Workday or equivalent), ensuring documentation is audit-ready and appropriately stored.
• Supports ongoing process improvement within the onboarding function to enhance efficiency, consistency, and employee engagement.
• Provides feedback and recommendations for improving the new hire experience and retention during the first 90 days.

Qualification Requirements:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Strong understanding of HR compliance, I-9/E-Verify, and employment eligibility laws.
• Exhibits good presentation skills with large and small audiences.
• Able to operate successfully in a constantly changing, fast-paced environment.
• Demonstrated initiative, self-motivation, practical learning skills, enthusiasm, and an ability to complete multiple tasks in a timely and accurate manner.

Education and/or Experience:

• Associate or bachelor's degree in human resources, Business Administration, or a related field preferred.
• 2+ years of HR, talent acquisition, or onboarding experience required (healthcare industry strongly preferred).
• Knowledge of healthcare credentialing, compliance, and licensure verification processes preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

Notice: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

CSI Pharmacy is an Equal Opportunity Employer

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