Job Description

Overview

ProScan Imaging is seeking a full-time Healthcare Services Coordinator for our Columbus, OH location. Schedule is Monday through Friday with no weekends, holidays or on-call.

Responsibilities

• Answer patient calls efficiently ensuring accurate registration, appointment scheduling, safety screening
• Discuss insurance benefits, as well as patients' financial responsibilities
• Provide pleasant and accurate responses to patients' questions and needs by editing, canceling, or rescheduling appointments
• Identify and escalate priority issues to the appropriate manager(s)
• Perform additional duties as assigned

Education

• High School diploma or equivalent

Knowledge, Skills, And Abilities

• Excellent customer service skills and attitude
• Ability to work under extreme pressure in a fast-paced call center
• Knowledge of medical terminology
• Excellent attention to detail
• Excellent written and oral communication skills
• Computer, telephone, and fax machine utilization
• Knowledge of HIPAA rules and regulations

Physical Demands

Reading/Seeing/Writing - Requires the ability to read written communication. Employee must be able to write legibly as well as possess eye-hand coordination and manual dexterity to perform typing functions and operate appropriate equipment.

Speaking/Hearing - Ability to communicate effectively with patients of all ages, families and others requiring appropriate information as it pertains to the services provided by ProScan and the Central Billing Department. Must be able to communicate on a one-to-one basis using appropriate grammar, vocabulary and word usage. Requires clear speech and auditory acuity.

Body - Moderate physical demands due to prolonged sitting. Some bending and stretching required. Able to move independently. Must be able to move objects and boxes of supplies, weighing up to 20 pounds.

Job Type

Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Overtime

Ability To Commute

• Columbus, OH 43230 (Preferred)

Ability To Relocate

• Columbus, OH 43230: Relocate before starting work (Preferred)

Work Location

In person

Employment Type

Full Time

Bonus/Commission

No

Seniority level

• Entry level

Job function

• Administrative, Health Care Provider, and Management

Industries

• Hospitals and Health Care and Medical Practices

Job Tags

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