Job Description

We at Pearl Pools are looking for a General Manager to join our team and lead the operation for our Charleston, SC office. Pearl Pools is the expert in plaster, tile, and coping for builders and general contractors nationwide. Our purpose is to inspire and create happier and healthier moments. As General Manager you will play a key role in supporting this mission by steering the comprehensive business operations of the local business unit, focusing on plastering, renovations, and all pool construction services offered to our clientele - both commercial and residential.

This strategic position entails full accountability for staff management, all project management, and the seamless integration of corporate strategies into local operations, encompassing sales growth, technology adoption, and alignment with company driven directives. Reporting directly to the Chief Operating Officer, the General Manager is a key interface with the Executive Team and plays a vital role in the operation’s budget and revenue growth, and the development of our teams.

ESSENTIAL RESPONSIBILITIES

• Strategic Execution: Implement and enforce directives from the Executive Team, driving operational excellence.
• Operational Oversight: Proactively recommend and execute operational enhancements, maintaining alignment with corporate objectives. Oversee all day to day operations and establish policies for the given market to ensure operational excellency.
• Business Growth: Drive sales innovations, strategic development, and profitability in line with company goals. Responsible for overseeing all sales and revenue growth, including all bids and contract proposals.
• Team Management: Lead management teams and field teams, including Project managers, warehouse & administrative staff, field crews, and subcontractors, to surpass performance, operational efficiency and sales targets and foster a culture of excellence.
• Customer Experience: Supervise delivery of exceptional customer service, reflecting the company's premium standards.
• Safety and Compliance: Champion a safety-first approach in all operational aspects.
• Financial Stewardship: Manage full P&L responsibilities, ensuring robust financial health and reporting to executive leadership.
• Market Analysis: Stay abreast of market trends, competitor activities, and potential growth opportunities.

SKILLS AND QUALIFICATIONS

• Strong preference for candidates with experience in the pool construction or renovation industry, with experience leading sales and field teams.
• Demonstrated ability in both qualitative and quantitative analysis and decision-making.
• Proficient in budgeting, setting sales targets, and P&L management.
• Skilled in guiding teams through transitions and changes.
• Consistent record of meeting and surpassing goals.
• Expertise in hiring, training, and coaching teams to deliver top-tier brand experiences.
• Ability to build a strong team and foster a culture of excellence.
• Solid background in sales; CRM and Salesforce experience advantageous.
• Valid US Driver’s License and a clean driving record.
• Currently hold a Current CDL Class A or B license, or be willing to obtain the license.
• Preference for candidates bilingual in Spanish.
• Ability to travel regionally and nationally.

BENEFITS

By joining the Pearl Pools team you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include:

• Growth & development opportunities
• Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays
• Comprehensive health benefits package including access to medical, vision and dental coverage
• Employee Assistance Program
• Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance
• 401(k) benefits with a company match and access to financial wellness educational materials & resources

LOCATION

This position is based out of our corporate office located in North Charleston, SC. Travel to client locations across the region will be required.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. The Amenity Collective is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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