JOB SUMMARY
The Director of Information Technology will have complete responsibility for the day-to-day management of the engagement and effective managing all the organization’s technology infrastructure and assets. This individual ensures the safety and soundness of the global network and its nodes. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and vendors. This individual will assist project teams with technical issues in the project management lifecycle.
QUALIFICATIONS
· Proficient in latest technology for IT systems and management.
o Strong knowledge of network components including but not limited to routers, firewalls, managed switches, IDS/IPS appliances, network interface cards, wireless routers, hubs, extenders, bridges, repeaters, NASs, SANs, storage servers, database servers, applications servers, workstations, multi-function business systems and scanners.
o Strong knowledge of Microsoft systems such as Windows desktop, Windows Server, Server Application Management, Active Directory administration, Global Policy Objects, Azure, Office 365, and SQL.
o Data Center Management
· Experience in:
o Technical management and staffing
o Analysis, implementation and evaluation of IT systems and their specifications.
o Quality Management
o Analyzing data from various sources for reporting
o Problem Solving
o Developing and controlling budgets
o Coordination of multiple projects, schedules, priorities, and timelines.
o Strategic Planning
· Excellent organizational skills and attention to detail.
· Excellent analytical and management
· Excellent leadership and interpersonal skills.
· Outstanding verbal and written communication abilities (including mass communications).
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technology Team
· Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
· Schedules, organizes, and assigns projects to members of the IT team.
· Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
· Maintains quality service by establishing and enforcing bank standards.
· Assists all Systems Administrators as an escalation point in all aspects of their job duties.
· Conducts performance evaluations that are timely and constructive.
· Handles discipline and termination of employees as needed and in accordance with company policy.
· Oversees all technology operations and evaluate them according to established goals.
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
· Heads the IT Steering Committee.
Technical Support
Policies and Procedures
· Devises, establishes, and enforces IT policies and systems to support the implementation of strategies.
· Reviews violations of security procedures; provides training to ensure violations do not recur.
Business Continuity and Disaster Recovery
· Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures. Provide IT Steering Committee, ISO and the board of directors DR test training and test results once annually.
· Assists other departments in establishing appropriate disaster/business continuity tasks and timeline through Business Impact Analysis reviews.
· Train and test on Incident Response policies and procedures.
Reporting
· Provides and maintains network topology for the entire organization and report changes to the ITSC and board of directors.
· Provides ISO a monthly report on user access and rights for the core software and Active Directory.
· Provides annual penetration tests, and vulnerability assessment from external audit firm and present findings to the ISO, ITSC and board of directors.
· Works with audit consulting firms to assist in the IT audit for the whole organization.
· Provides management responses to IT audit findings and present to the ISO, ITSC and board of directors.
· Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Strategic Planning, Project Management, Vendor Management and Bank Culture are also included.
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