Job Description
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Curious ? Join the Insite Journey !
Full-Time, In-Office 7820 Innovation Blvd Indianapolis, IN 46278, Suite 200 Training start date Monday, September 15th
Why join Insite? $17 hourly, 401k, PTO, and benefits (health, vision, dental, short/long term disability, and more eligibility within 1 month of start date). We also offer rotating employee events and activities, Hawaiian Fridays, and employee celebrations !
Are you a good fit for our team? Insite’s purpose is to help people win. We seek individuals that enjoy working in a collaborative environment and celebrate continuous improvement. We also seek people that strongly resonate with our Core Tenets: Embrace the Journey, Stay Curious, Be Exceptional, and Succeed Together!
Come join the 3x J.D. Power certified program recognized for providing an "An Outstanding Customer Service Experience" for Phone support*!
This Contact Center Support Expert position provides customer service and troubleshooting support for Delta Faucet Company products via telephone, such as faucets, fixtures, etc. You will utilize critical thinking skills to provide support services to customers such as consumers, plumbers, and dealers with varying levels of faucet and fixture knowledge. As a Contact Center Support Expert, you will support various call types, including several different contact types such as phone, email, text message, and social media. This position will handle customer interactions by delivering a “Best in Class” approach. You will accomplish this by responding quickly on the telephone with intelligence and etiquette.
How you will help us Succeed together:
Must be 18 years or older
Availability to work Monday - Friday 8 am – 6 pm and Saturday 9 am -6 pm EST
Ability to work in-office 100% of the time
Availability to work weekends and holidays
Ability to quickly identify a customer’s challenge and provide an appropriate solution
Ability to work in a stationary cubicle environment that requires sitting for long periods
Superior customer service, patience, and communication skills
Comfortable with technology and possess the ability to navigate within multiple systems, multiple screens, etc.
Proficient typing skills
How you can Stand out:
Learn more about our amazing partner, Delta Faucet Company, at About Delta Faucet Company
*J.D. Power 2025 Certified Customer Service ProgramSM recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit What is a J.D. Power Award?.
Equal Opportunity Employer M/F/D/V
...construction (metal stud/structural steel)~ Experience managing $10M+ projects AZ ~ Tech-forward: Procore, Bluebeam, Timberline, SmartSheet ~ Midwest roots or mentality is a plus Sound like your kind of place? Lets talk. Apply or message me directly for...
...Job Description Job Description Service Technician - Augusta, GA USA Job Description: As an HVAC Technician, or Heating, Ventilation, and Air Conditioning... ...cooling, and ventilation systems in residential, commercial, and industrial settings. You'll ensure that...
...Questions Translate and interpret for team when required Friendly and welcoming Professional at speaking in English and Mandarin/Korean languages. If interested, please submit resume and then we will be in touch if we would like to schedule an on-line interview....
Job Description Please Note: **No Third-Party or C2C Firms***Must be able to work in the United States without sponsorship* We are searching for a mail clerk on behalf of our client. This is a 5-month contract assignment (W-2) The person will be opening and classifying...
Parker Loss Consultants is Hiring a Field Adjusters Nationwide!Parker Loss Consultants is a national provider of specialty claims management services, including Commercial... ...estimates and reserves for each claimCreates independent estimate for loss/damage repProvides...