Job Description
Job Description
Job Description
NEW! Offering a $300 HIRING BONUS for any Ward 1 residents!
If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.
About our Company The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay its a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
Job Overview A Barista is responsible for anticipating the needs of coffee guests and providing them with everything they need for a complete experience. They are an ambassador for the hotel and interact with hospitality at all times. While the primary role is to produce beverage orders for guests, the role is also to act as a guide to our guests.
The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of LINE policies, procedures and expectations.
Because of the fluctuating demands of the companys operation, it may be necessary that each
employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
Responsibilities - Offer guests an enjoyable experience that conforms to the LINEs standards of excellence, professionalism and friendliness
- Demonstrate advanced understanding and knowledge of the sequence of service, following this sequence for every guest.
- Possess expert knowledge of the POS system to correctly and strategically communicate guest orders
- Demonstrate exert proficiency in barista work and all coffee and tea-related subject matter
- Responsible for receiving payment for all items ordered, correct cash handling and gratuity distribution
- Take ownership of all service issues brought to your attention by guests
- Maintain an increased awareness of safety issues throughout the hotel
- Participate in scheduled departmental and administrative meetings as requested
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Be familiar with all safety and emergency procedures including OSHA requirements
- Greet every guest promptly with a smile and maintain eye contact
- Must be courteous and gracious, maintaining a professional demeanor at all times
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
Core Competencies - High-School diploma or GED preferred.
- Bachelors degree, hotel or related experience preferred
- Coffee shop background and experience in high volume dining preferred.
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational skills
- Excellent attention to detail
- Ability to multitask
- Excellent communication skills
- Able to handle a large volume of guest interactions in an efficient and courteous manner;
- Proficient in Microsoft Office, Internet
- Work well under pressure, requires being a team player
Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand More than a group of hotels, the LINE is a creative community built around a sense of discovery an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
Job Tags
Part time, Work experience placement, Live in, Work at office, Local area,