Job Description

Job Description

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What You Will Be Doing:

• Maintain unit branch operations according to budget, policies, procedures, and good business judgment. Includes new customer account setup and contract review, monitor outstanding accounts receivables, resolve customer questions.
• Ensuring data is entered in designated information portals in accordance with company policy including customer satisfaction surveys, training data, booked orders, and technician timecards.
• Tracking if product and materials are physically received by customers, entered and documented correctly, and open orders are investigated.
• General facilities management to include security, vending, cleaning and maintenance contracts.

Professional Skills and Knowledge Requirements:

• A minimum of three years' experience in office management or two year college degree in business management preferred.
• This person must be a self-starter with organizational skills and the ability to work independently.
• Must be able to manage multiple priorities in a fast paced working environment.
• Must have the ability to make decisions within the scope of policies, procedures and budget.
• Must be proficient with widely used office software including Microsoft Word, Excel, and Outlook.

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

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