Job Description
Bilingual Customer Service Representative – Call Center
???? Location: On-site in Arecibo, Puerto Rico
Are you bilingual, organized, and passionate about delivering excellent customer service? Join our team and support a meaningful mission serving veterans and their families!
???? Key Responsibilities:✔ Handle inbound and outbound calls with professionalism and empathy
✔ Review and process medical claims and benefit inquiries
✔ Accurately document each interaction in client systems
✔ Navigate multiple platforms using dual monitors
✔ Meet established quality and productivity metrics
✔ Collaborate with internal teams to resolve complex cases
???? Must be available to work on-site in Arecibo, Puerto Rico
???? Bilingual – Fluent in English and Spanish (spoken and written)
???? High School Diploma or GED
⌨ Typing speed of at least 40 WPM and experience with 10-key numeric entry
???? Basic proficiency in Microsoft Word and Excel
???? Must be a U.S. Citizen
???? Must be able to pass a background check
???? Previous experience in a call center or customer service environment
???? Familiarity with systems related to medical claims or the Department of Veterans Affairs (VA)
????️ Comfortable working with multiple systems and dual monitors
???? Strong communication skills, professionalism, and a customer-first attitude
???? Competitive pay
???? Legally compliant benefits
???? Professional work environment with opportunities for growth
...We are a small injury and family firm looking for an attorney to work from home (or at our office) as an independent contractor on select... ...application. Opt out anytime. Msg & data rates may apply. Powered by Homebase . Free employee scheduling, time clock and hiring tools.
...Job Description Job Description Bilingual Customer Service Representative Temp to Hire $17.00 per hour This is NOT a remote position, it's in the office. Duties: Provide exceptionally engaging service and technical support to customers. Will be responsible...
...been transforming lives for over 40 years! As a Christian non-profit, Prison Fellowship trains and inspires churches and communitiesinside... ...for: A driven and mission-focused Sr.Manager, Software Engineering, Salesforce and Data to impact both ministry and business...
...chance to join Drury Hotels, a company ranked as one of Forbes Best Employers. We are hiring immediately for full time and part time housekeepers. Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast...
...THE SAN FRANCISCO BAY AREA ONLY) Call Center Representatives at British Swim School Bay Area focus... ...quiet space without distractions for work Job Type: Part-time Salary: $20.... ...Remote Work Location: Remote Flexible work from home options available....