Job Description

ESSENTIAL FUNCTIONS / REQUIREMENTS

Providing quality customer service is an essential component of every position within Dave's Supermarket stores. Each position serves its own group of customers, which may consist of consumers, co-workers, vendors and business associates. As much care should be given to handling our internal “customers”, as the ultimate consumer.

- Assist the Store Manager with day-to-day operations and act as manager in charge in the absence of the store manager.

- Read and interpret financial statements or goals, including profit and loss, and set objectives to

overcome deficiencies.

- Program a cash register and balance store cash.

- Create work schedules and reports.

- Enforce company policies and procedures.

- Assist with supervising and training of employees.

- Provide employees with verbal and written direction, take disciplinary action as necessary.

- Conduct meetings to communicate business results and direction to employees.

- Deal effectively with vendors, suppliers, competitors, employees and (where necessary) employee

representatives.

- Provide support to associates during peak periods or when scheduling conflicts arise.

- Ensure customer needs are met, complaints are resolved, and service is quick and efficient.

- Operate all equipment as needed in the store.

- Perform all other duties as assigned by Management.

SUPERVISOR RESPONSIBILITES

Job Title Assistant Store Manager

Department Front End

Reports To Store Manager

FLSA Status

Supervise 40+ individuals

COMPETENCIES

- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

- Mathematics - Using basic mathematics to solve problems.

- Equipment Selection - Determining the kind of tools and equipment needed to do a job.

- Time Management - Managing one's own time and the time of others.

- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

- Language – Must be proficient in English. Reading, comprehending and understand the English

language.

- Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

EXPERIENCE AND REQUIREMENTS

- High School Diploma (or GED/ High school equivalence Certificate) preferred

- 3+ years of Management experience or equivalent required

- 1+ years of Direct Supervision experience or equivalent required

- Basic working knowledge of Microsoft Office required

PHYSICAL DEMANDS

While performing the duties of this job, the individual must be able to remain in a non-stationary position for 90 percent of the time. The employee needs to constantly move about inside the store. They are constantly monitoring employees and occasionally operating a cash register and scanning device. The individual must occasionally position self to crouch, bend, and twist when operating the cash register and bagging grocery items with continuous reaching and simple grasping involved. They must be able to exchange accurate information when interacting with customers and other staff. The individual must occasionally lift, push, pull, and/or move up to 40 pounds.

WORK ENVIRONMENT

The person performing this job may be exposed to outside weather conditions when assisting customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required.

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